Terms & Conditions

Welcome to Sunrise A Boutique Hotel. By using our website (https://www.sunrisehotels.in) and booking a stay with us, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

1.1. These Terms & Conditions govern the use of our website and the services offered by Sunrise A Boutique Hotel. 1.2. We reserve the right to modify these terms at any time without prior notice. 1.3. By booking a room, you confirm that you are at least 18 years old and legally eligible to enter into a contract.

2. Room Booking & Payments

2.1. Guests can book rooms directly through our website, subject to availability. 2.2. A valid payment method is required to confirm a booking. We accept major debit/credit cards and other payment methods available on our website. 2.3. All prices listed are inclusive of applicable taxes unless stated otherwise. 2.4. A confirmation email will be sent upon successful payment and booking.

3. Cancellation & Refund Policy

3.1. Guests may cancel their reservation as per our cancellation policy stated during the booking process. 3.2. Refunds, if applicable, will be processed within 7-10 business days. 3.3. No-shows and late cancellations may be subject to full or partial charges.

4. Check-in & Check-out

4.1. Check-in time: 12:00 PM IST | Check-out time: 11:00 AM IST. 4.2. Early check-in or late check-out requests are subject to availability and may incur additional charges. 4.3. A valid government-issued ID is required for check-in.

5. Guest Responsibilities

5.1. Guests must adhere to all hotel policies and guidelines during their stay. 5.2. Any damage to hotel property caused by guests will be charged accordingly. 5.3. The hotel is a non-smoking property. A penalty will be charged for violating this rule.

6. Liability & Disclaimers

6.1. Sunrise A Boutique Hotel is not responsible for any loss, theft, or damage to guests’ belongings. 6.2. We reserve the right to refuse service to anyone engaging in unlawful or disruptive behavior. 6.3. The hotel will not be liable for delays or failures caused by force majeure events such as natural disasters, strikes, or government restrictions.

7. Privacy Policy

7.1. We collect and process guest information as per our Privacy Policy, which can be found [here] (if applicable). 7.2. Personal data is collected solely for booking, communication, and hotel service purposes.

8. Governing Law & Jurisdiction

8.1. These Terms & Conditions are governed by the laws of India. 8.2. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

For further assistance, please contact our support team at Contact Number: +91 8989-85-3636.

Thank you for choosing Sunrise A Boutique Hotel. We look forward to welcoming you!